Last Updated: January 27, 2026
TL;DR (Summary)
Be respectful, don't abuse the service, we're not liable for damages beyond what you've paid us, and you can cancel anytime with a 14-day money-back guarantee on paid plans.
Welcome to Queryra! These Terms of Service ("Terms") govern your use of the Queryra semantic search platform, including our website (queryra.com), API, WordPress plugin, and all related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you don't agree with these Terms, please don't use the Service.
Queryra provides AI-powered semantic search services, including:
The Service uses advanced AI models to understand the meaning and intent behind search queries, providing more relevant results than traditional keyword matching.
To use the Service, you must create an account by providing accurate and complete information, including:
You must verify your email address before using the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
The Service is intended for users aged 18 and older. By using the Service, you represent that you are at least 18 years old.
Queryra offers multiple subscription tiers with varying limits on records, searches, and features. Current plans and pricing are available at queryra.com/pricing.
We reserve the right to modify plans, features, and pricing. For existing paid subscribers, we'll provide 30 days' notice before any price increases or significant limit reductions take effect. You'll have the option to cancel without penalty during this period.
New users will be subject to current pricing at the time of signup.
Payments are processed securely through Stripe, a PCI-DSS compliant payment processor. We do not store your credit card information on our servers. By providing payment information, you authorize us to charge your payment method for the subscription fees.
Paid plans are billed monthly or annually (if selected) in advance. Your subscription automatically renews unless you cancel before the next billing cycle.
We offer a 14-day money-back guarantee on all paid plans:
No refunds will be issued for:
You can cancel your subscription anytime from your dashboard. Cancellation takes effect at the end of your current billing period. You'll retain access to paid features until that date. No partial refunds for unused time within a billing cycle.
Each plan has specific limits on:
You can monitor your current usage anytime in your dashboard. Current limits for each plan are available at queryra.com/pricing.
When you reach your plan limits:
We may notify you by email or dashboard notification when approaching or reaching your limits, but you are responsible for monitoring your own usage. We recommend checking your dashboard regularly to avoid service interruptions.
You agree not to:
Violation of fair use may result in immediate account suspension or termination without refund.
Your privacy is important to us. Our Privacy Policy explains:
You retain all ownership rights to the content you index with Queryra (products, blog posts, pages). We only store and process your content to provide the search service. You can delete your content or entire account anytime from your dashboard.
Queryra retains all rights to the platform, including our API, AI models, WordPress plugin source code, and infrastructure. The WordPress plugin is open source under the GPL license.
You retain ownership of all content you submit to Queryra. By using the Service, you grant us a limited license to:
This license ends when you delete your content or close your account.
All rights, title, and interest in the Queryra platform, including:
are owned by Queryra (Gronix). You may not copy, modify, or reverse engineer our platform.
The Queryra WordPress plugin is open source software licensed under GPL v2 or later. You may modify and redistribute the plugin code under the terms of the GPL license. See GitHub for details.
You can cancel your account anytime from your dashboard. Upon cancellation:
We may suspend or terminate your account if:
We'll notify you by email before termination (except for severe violations requiring immediate action). No refunds will be issued for violations.
When you delete your account:
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to:
We integrate with third-party services (Stripe for payments, email providers, hosting). We are not responsible for their availability, security, or actions. Your use of third-party services is subject to their terms.
You are responsible for:
To the maximum extent permitted by law, Queryra's total liability for any claims related to the Service is limited to the amount you paid us in the last 12 months (or $100 USD if greater).
We are not liable for:
Some jurisdictions don't allow exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.
We may update these Terms from time to time. When we do:
Continued use of the Service after changes means you accept the new Terms. If you don't agree, cancel your account before the changes take effect.
These Terms are governed by the laws of Poland, without regard to conflict of law principles. Any disputes will be resolved in the courts of Poland.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Queryra regarding the Service.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any provision doesn't waive our right to enforce it later.
You may not assign or transfer these Terms or your account. We may assign our rights to a successor or affiliate.
Questions about these Terms? Contact us:
Thank you for using Queryra!
We're committed to providing the best AI-powered semantic search experience. If you have questions or feedback, we'd love to hear from you at contact@queryra.com.